Privacy Policy

Last updated: 19 July 2025

Carplus Pte Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, contact us, or use our services.

 

1. Information We Collect

We may collect and store the following information:

  • Personal Information: Full name, contact number, email, vehicle plate number, mileage, and other information provided via our website forms or WhatsApp chats.

  • Access Code Information: When submitted through our form to retrieve vehicle records.

  • Browsing Data: IP address, browser type, pages visited, and time spent, collected via cookies (if enabled).

 

2. How We Use Your Information

Your information may be used for the following purposes:

  • To contact you regarding your enquiry or vehicle submission

  • To provide vehicle quotes, arrange viewings, and process consignment or sales

  • To improve our website and customer experience

  • To comply with legal obligations or requirements

 

3. Sharing of Information

We do not sell, rent, or trade your personal data to third parties. We may share your information only with:

  • Our internal team and trusted sales representatives

  • Third-party service providers (e.g. finance, insurance partners) strictly for fulfilling your request

  • Government or regulatory authorities if required by law

 

4. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. This includes:

  • Secure web forms and servers

  • Limited access by authorised personnel only

 

5. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention is required or permitted by law.

 

6. Your Rights

You may request to:

  • Access the data we hold about you

  • Correct or update your personal information

  • Withdraw your consent or request deletion (subject to legal exceptions)

Please email us at hello@carplus.sg to make such a request.

 

7. Third-Party Links

Our website may contain links to external websites such as SGCarMart or OneMotoring. We are not responsible for the privacy practices of those websites.

 

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Carplus Pte Ltd
1 Kaki Bukit Road 1, #02-28 Enterprise One, Singapore 415934
Phone: +65 8827 1149
Email: hello@carplus.sg